Terms of Service

1. Accepting these terms

In short: Using Dock 312 means your business agrees to these terms.

By creating an account or using Dock 312 you accept these terms for yourself and for the business you act for. You confirm you’re at least 21 and allowed to bind that business. We record who agreed, when, and to which version.

2. What Dock 312 is, and isn’t

In short: A place to find, apply to and order from distributors. We never touch money or goods.

Dock 312 does not sell, buy, store, transport or deliver alcohol or food, set prices, take payments or extend credit. Each order is a contract between the buyer and the distributor alone, on the distributor’s terms. Dock 312 is not a party to it.

3. Who may use it

In short: Licensed businesses only; keep your details true and your login private.

You must act for a business holding the licenses its trade requires, give true and current information, and keep your login private. Each business has an Owner, who can add Admins and Members; the business is responsible for what its teammates do on Dock 312.

4. Verification

In short: We check licenses and tax IDs before prices show. That’s a check, not a guarantee.

Bars and restaurants give their FEIN and Illinois business tax number and upload their state and city liquor licenses and resale certificate; distributors upload the permits and licenses their trade requires. Verification means the documents looked valid when we reviewed them. Each business stays responsible for the checks the law requires of it.

When a bar’s liquor license expires, alcohol orders stop until a current one is verified. We may suspend an account whose documents prove false, expired or revoked.

5. Listings and prices

In short: A distributor’s prices are shown only to bars it has approved, never to other distributors.

Some listings are pre-filled from distributors’ public catalogs, marked “not confirmed”, with no prices; a distributor may claim, correct or remove its listing. A distributor that claims its listing is responsible for it being accurate and lawful. Bars may use a distributor’s prices only to order from it, and must not share or publish them.

Before a distributor claims its listing, its page may show an order cutoff and minimum as publicly listed, marked “not yet confirmed by the distributor”. They’re for information only; once the distributor claims its listing, its own settings apply.

6. Applying to a distributor

In short: Your application sends that distributor your documents; it alone decides and sets the terms.

Typing your name to sign an application is your electronic signature and binds your business. The distributor decides, and sets the payment terms, credit, delivery days, cutoff, minimum and fee. It may use your application only to manage your account and meet its legal duties, and must keep it secure.

7. Orders and deliveries

In short: An order becomes a contract when the distributor confirms it. The distributor answers for the delivery; report problems by checking it in, with photos.

When confirming, a distributor may change a quantity, a price (with a reason) or the date, or decline. Either side may cancel with a reason until delivery; nobody can once the invoice is marked paid.

Dock 312 doesn’t deliver. The distributor is responsible for an order arriving complete, on time and in good condition, including breakage, damage, spoilage, late or missed deliveries, and loss before it’s handed over to you. Once you have signed for it, it’s yours.

Checking a delivery in marks it delivered and sends anything short, broken, damaged or spoiled to the distributor as a delivery problem, with any photos you add. We pass it on and help you get it resolved, but we don’t refund, credit or replace goods ourselves. Standing orders go out on the days you choose. Dock 312 prepares invoices as a convenience; you pay the distributor directly.

8. Tools for your business

In short: Your counts, prep, notes and costs are yours. Our numbers are estimates, not advice.

What your business enters in its tools is seen only by its own team and Dock 312 staff.

Costs, suggested reorders, menu prices and par raises are worked out from what you entered and paid; you decide what to order, make or charge. Game and event dates come from public schedules and can change.

Team names and logos shown on game days belong to their teams and leagues. Dock 312 isn’t affiliated with, sponsored or endorsed by them.

9. Fees and plans

In short: Ordering is free. Paid plans, for bars or for distributors, show their price first, renew monthly, and can be cancelled any time.

Ordering is free for bars and restaurants. Digital Inventory and Premium are optional. [Price, renewal date, how to cancel and refunds.]

A distributor’s basic listing is free. An optional paid plan for distributors shows its price before the distributor chooses it; any launch offer or referral credit is described where it’s offered. Dock 312 charges distributors separately and never takes a share of a bar’s payment.

We give at least 30 days’ notice of any new fee and charge nothing you haven’t agreed to. Anything a business pays to have shown more prominently is labelled “Sponsored”.

10. What you must not do

In short: No scraping, no peeking, no faking, no selling to consumers.

Don’t copy data in bulk, try to see what isn’t shown to you, give false information or get around verification, sell to or buy for consumers or anyone under 21, break liquor, food or tax law, or interfere with Dock 312’s security or send spam through it.

11. Closing an account

In short: You can leave any time; past orders and signed applications are kept as records.

An Owner can delete a bar or restaurant from Settings, or ask us at support@dock312.com to close any account. We may suspend or close an account that breaks these terms or holds invalid licenses.

12. Liability

In short: The site is provided as is; our liability is capped.

Dock 312 is provided “as is”. We’re not liable for indirect losses or lost profits. Our total liability is the greater of the fees you paid us in the last 12 months and $100. Your business covers claims arising from its products, orders, content or breach of these terms.

13. Changes, law and contact

In short: 30 days’ notice of material changes; Illinois law; Cook County courts.

We’ll tell you by email and on the site at least 30 days before a material change takes effect. Illinois law governs these terms, and disputes go to the state or federal courts in Cook County, Illinois.

[Dock 312 LLC], [street address], Chicago, Illinois [ZIP] · support@dock312.com